How to Protect Your Customers’ Data from Breach

Ensuring that private information remains secure is extremely vital to the health of a business. Many small businesses are not well prepared for the tricks that hackers use to extract data from their information systems or to deal with the fallout from such an occurrence.

Small businesses are sometimes a greater target for hackers than larger companies if they don’t invest in proper protection. That can be especially true for technology companies that are third-party providers for larger companies. It’s crucial to be mindful of what kind of sensitive information you obtain that a hacker might want. Consider the importance of this data and what could happen if the hacker got ahold of it and how that could affect your overall business model.

Protect What You Collect 

Follow reasonable security measures to ensure that customers’ and employees’ personal information are protected from inappropriate and unauthorized access. Customers need to know that you are protecting their information, so ensure your policy can explain how you are keeping personal information safe. Be straightforward with customers about the consumer data you collect and what you do with it. Being honest with them will help you build trust and show you value their data and use means to protect it. Be fully aware of all the personal information you have, where you are storing it, how you are using it and who has access to it. Understand the kind of assets you have and why a hacker might pursue them.

Keep a Clean Machine

Being equipped with the latest security software, web browser and operating system is a great defense against viruses, malware, and other online threats. Many software programs will automatically connect and update to defend against known risks. Turn on automatic updates if that’s an available option.

The more valuable information you have, the bigger a target you might be. Avoid using Social Security numbers or other personal information for customer identification. Opt for login identification and passwords. More layers of identification help keep attackers from being able to simulate users. Consider deleting personal information that is not really needed.

Layers of Security

Spam filters will weed out malware and phishing scams (many of which are aimed directly at businesses) keeping your email safer and more user-friendly. Employ a firewall to keep criminals out and sensitive data in. Be sure to scan all USB and other devices before they are attached to your network!

Employees are often the handlers of customer data, therefore they must be kept updated on how to protect that information to make sure it doesn’t end up in the wrong hands. Educate them about the newest fraud schemes and encourage best practices such as not responding to or opening attachments or clicking suspicious links in unsolicited email messages.

About The Rubin Group

Based in New York, The Rubin Group provides insurance in most of the 50 states. Our full-service insurance brokerage provides insurance and risk management services to individuals in all income brackets and businesses of all sizes and types. We understand that every client has unique coverage requirements, and we are passionate about providing the ideal individualized coverage for each customer. Each member of our team takes the time to truly understand your situation, the particular risks you anticipate – and the very real risks you’ve not yet contemplated. For all of your insurance needs, contact us at The Rubin Group!